How do I order?
-Every order starts HERE
-We will confirm if your date is available and begin the design process!
-Send us any inspo pictures that have elements that you like.  If you like a certain shape, balloon color scheme or backdrop, this helps us!  If not, we will come up with something magical!
-If you know where you want the balloons to go, send us a picture of the space so we can send you a mockup!
-Once design is approved, we will send your proposal over.  
-Delivery window will be confirmed a week from your event.

Do you have minimums? 
Yes we do!  Our minimum weekend (Friday-Sunday) installation order is $500.  Our minimum weekday (Monday-Thursday) installation order is $350.  We do offer Mon-Thurs balloon drop-offs starting at $150!  Select "drop-off options" when you order to see what we offer!  

Are your balloons biodegradable? 
Our latex balloons are biodegradable and decompose at the same rate as an oak leaf.  We only use our professional quality balloons in order to ensure that they are biodegradable.  We do our best to protect our earth in everything that we do.  

Does Hello Sunshine Creatives support Balloon Releases?  No we do not!  We do our best to be as earth conscious as possible in all that we do.    

Do you have a price list?  Yes we do!  Please request pricing by filling out our inquiry form 

Do you offer strike? 
We do!  Strike (we come back and tear down and pop the balloons) begins at $100 and varies based on the size and complexity of the installation.  Let us know when you order and we will add it to your proposal and schedule a day/time to take down your decor.
 
Do you create mock-ups?
We do provide 2 drafts of complimentary mock-ups! 
 
Do you offer marquee letters and numbers? 
We do not but we know who does!  We will put you in touch with the best vendors!  Let us know what numbers or words you are thinking and if it will be stacked or just horizontal.  This will help us with the design.

Do you blow up kits bought offline? 
We do not but you can send us a picture as inspo of what you like.  Because we cannot guarantee the quality of balloons that are being ordered, we only inflate our own biodegradable latex balloons.  If you have foil balloons that you would like to add, please let us know and we can either make arrangements ahead of time or we can add them on-site for an additional fee.    
 
When will our delivery window be confirmed? 
One week from your event.
 
I know where I want the balloons to go…what other info do you need from me? 
We will need measurements of the space (height and width), color choices, theme (if you have one…if not, we’ve got great ideas just ask us)!  Please fill out our inquiry form so we can collect all of the info that we need to get the ordering process started!    

Outdoor Installs?
Outdoor balloon installations are tricky.  Avoiding direct sunlight, sharp areas, textured walls, and wind are most important when it comes to outdoor balloon installs.  When choosing an area to put the balloons, shaded areas are the best option!  
 
Can I gift balloons? 
Yes!  We love being part of surprises which is why we created “You’ve Been Ballooned!”  We deliver customized balloon decor along with a note from you!  We have plenty of options available for everyone!  (Balloons must be delivered to a person and cannot be left unattended)  
 
Gender reveal? 
Did we mention we love surprises??  Have your doctor, family or friends email us the results of your baby’s gender at balloons@hellosunshinecreatives.com
 
Payment policy? 
We require $100 to secure your date and the remainder is due a week from your event.  If you are ordering within the week of your event, the full amount will be due upon receipt of your proposal.
 
Foils/Mylars: 
We keep many foils on hand but do require at least 2 weeks notice in order to custom order any foil/mylar balloons.
 
How soon should I order? 
It is never too early to get on our calendar!  We are always sad when we have to say no to someone requesting balloons, but we are firm believers in quality over quantity.  We generally are unable to do same day orders, but on the chance we can, please fill out the contact form on our website and then text us at 719-419-3308 and let us know your name and that you have a same day request.  We will do our best but we cannot guarantee last minute availability.  A rush fee may apply based on size and date of your request.
 
How long do the balloons last? 
If your balloons are kept in a temperature controlled environment, out of direct air/heat/wind/sunlight, we have known them to last a few months!  Foil helium filled balloons will last much longer than latex helium filled balloons and longevity widely varies.  You can be sure your balloons will look spectacular for your event!  

Do you offer rental items? 
From LED signs to gold circles, we’ve got you covered!  Please fill out our inquiry form and we will be happy to send you a list of what we offer.

What is an “organic” balloon garland?
We had no idea when we first started either!  An organic garland consists of random sizes of balloons throughout the garland.  Our standard organic balloon garland consists of a mixture of 16” balloons, 11” balloons & 5” balloons.  If you'd like to add larger sizes, just let us know when you fill out your inquiry form so we can add them into your design!  Larger balloons sizes that we can add are 24" and 36".     

What does “standard” arch mean?
Think finish line at the end of a race!   The standard balloon arch is on a pole system (we will return to pick it up at the end of your event) and goes from floor to floor.  The balloons are precisely measured to ensure uniformity.  We will need to know the height and width you would like the arch to be in order to provide an accurate balloon proposal.   

A standard balloon column is on a pole system just like an arch.  They are completely customizable, freestanding and movable!  We are all about repurposing your balloon decor.  You can start your balloon column at the entrance of your event and easily move it to another spot for a photo op throughout your event!  So many possibilities!   

What is the difference between a balloon arch, a balloon garland, a balloon column/tower and a balloon wall? 
In the balloon world, a balloon arch goes from the ground on one side up and over to the ground on the other side.  Balloon arches make a grand entrance and are a perfect photo op!  Arches can be made with standard sized balloons or we can make them organic.  Either way, it will be on a free standing pole system.    

A balloon garland is one of the curvy balloon designs that you see most often.  Garlands are perfect over a gift or dessert table, a photo booth accent piece, staircase balloons, flower wall, up and slightly over a doorway or house entrance and are always made organically (different sizes)!  Garlands are measured in linear feet so please measure the space and let us know in your inquiry!  

Balloon columns are free standing.  You pick the height and decide if you want it to have a topper or not.  Going to have a party at a venue and don’t have much time to decorate?  We’ve got you covered!  We bring your balloons premade and drop them off.  We will return at a later time to the venue to pick up our balloon stands.  You can either pop the balloons or take them home!  

An organic balloon wall is a definite statement piece!  You pick the size!  Let us know how tall and wide the balloon wall needs to be so we can provide an accurate proposal.